Puzzlecomm, LLC
PHONE: (202)-657-1166
Because your voice matters
The only piece missing in your communications infrastructure is Puzzlecomm
Communication as a Service (CaaS)
* Hosted IPPBX
* Generally Operates Converged using 1 Network Cable, POE Switch, V-LAN tagging, & QOS Router
* Operates over Broadband Internet/OTT VOIP, SIP Trunking, VoWiFi, VoLTE
* Service Providers Operate and Maintain their Infrastructure
* Support is readily available. Many companies make their own changes, add users, & run Administrative Actions Independently
IP Telephony/ IPPBX
* Voice Server/Switch
* Generally operates as an Application on a Company’s LAN
* Can operate Converged using 1 Network Cable, POE Switch, V-LAN tagging, & QOS Router
* 3rd Party Vendors supply Equipment and Software from companies like Avaya, Cisco, Polycom, Mitel, ShoreTel, etc.
* Generally 3rd Party Support is available, possibly required to Service, Maintain, keep current with Software Upgrades & Fixes.
Hybrid PBX
* Voice Switch/CPU
* Runs on Older Generation Infrastructure
* Uses Traditional Analog, T-1, PRI Voice Lines
* Digital and 1st generation IP Telephones for Teleworkers mostly
* Can be Costly to Maintain & Operate
* Limited 3rd Party Support is available to Service, & Maintain
PBX (Public Branch Exchange), KSU (Key Service Unit)
* Runs on Obsolete Infrastructure
* Uses Traditional Analog Voice Lines, T-1
* Expensive to Operate and Maintain
* Very Limited 3rd Party Support is currently available